Careers

 

JOB OPPURTUNITIES

TAJ CINEMA is in constant search for Skilled and high caliber personnel to explore their potentials and have it deployed and proliferated in the cinema industry. If you’re looking to join the team of the largest cinema in Jordan, it’s time you wrapped up your CV.


POSITIONS CURRENTLY AVAILABLE:

Ticketing Cashier
Usher
Concession Clerk

To apply for our vacancies please send us your CVs to: recruitment@srndco.com.


Ticketing Cashier

The ticketing cashier in cinemas is often the first impression for customers, mainly because purchasing movie tickets is usually the first station. Given such, the ticketing cashier has to possess a broad knowledge about the cinema operations and house products, with focus on details, accompanied with a refined customer service attitude.  In addition, he has to excel in cash handling and perform money transactions effortlessly.

  • Ticket sales, either face to face with the customer or independently via telephone queries, reservations and bookings
  • Registering free passes and promotional tickets in Box Office Logbook
  • Monitoring and maintaining cash flow, ensuring that there are no shortages
  • Communicating effectively with colleagues and guests
  • Establishing and maintaining effective working relationships
  • Participating in briefings and other meetings as requested by management
  • Attending and participating in training sessions as required by management and HR
  • Continuously striving to implement TAJ Cinema Procedures, including but not limited to:
  • TAJ house rules and regulations
  • Health and safety
  • Grooming and hygiene
  • Contributing to the increase of ticket revenues in accordance with the requirements of the cinema and ticketing supervisor, and cinema manager.
  • Seeing to the organization and arrangement of your counter
  • Performing ad hoc duties as required by the operational needs of the cinema

Required Experience and Qualifications

  • High school education, preferably a graduate.
  • 2-3 years service experience in either retail, leisure or hospitality
  • Excellent English and Arabic written and spoken communication skills
  • Strong IT skills, with emphasis on Microsoft Office
  • Punctual, reliable and responsible, with a passion for excellence
  • Ability to handle pressure and prioritize tasks
  • Proactive, with experience in developing and coaching team members
  • Having general cinema knowledge and a huge enthusiasm for movies

Usher

Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones.

  • Ticket sales, either face to face with the customer or independently via telephone queries, reservations and bookings
  • Registering free passes and promotional tickets in Box Office Logbook
  • Monitoring and maintaining cash flow, ensuring that there are no shortages
  • Communicating effectively with colleagues and guests
  • Establishing and maintaining effective working relationships
  • Participating in briefings and other meetings as requested by management
  • Attending and participating in training sessions as required by management and HR
  • Continuously striving to implement TAJ Cinema Procedures, including but not limited to:
    • TAJ house rules and regulations
    • Health and safety
    • Grooming and hygiene
  • Seeing to the organisation and arrangement of your designated area and theatre
  • Performing ad hoc duties as required by the operational needs of the cinema

Required Experience and Qualifications

  • High school education, preferably a graduate.
  • 2-3 years service experience in either retail, leisure or hospitality
  • Excellent English and Arabic written and spoken communication skills
  • Strong IT skills, with emphasis on Microsoft Office
  • Punctual, reliable and responsible, with a passion for excellence
  • Ability to handle pressure and prioritize tasks
  • Proactive, with experience in developing and coaching team members

  • Having general cinema knowledge and a huge enthusiasm for movies

Concessionaire

Responsible for the daily duties of the concession stand including but not limited to: food prep, customer service, cash handling, inventory control, merchandise and supply restocking and facility upkeep. Candidates should possess high customer service skills, communication aptitude and pleasant character.

  • Selling Cinema Products (Food and Beverages) with an eye to maximising profits
  • Communicating effectively with colleagues and guests
  • Establishing and maintaining effective working relationships
  • Participating in briefings and other meetings as requested by the management
  • Attending and participate in training sessions as required by management and HR
  • Continuously striving to implement TAJ Cinema Procedures, including but not limited to:
    • TAJ house rules and regulations
    • Health and safety
    • Grooming and hygiene
  • Contributing to the increase of concession revenues in accordance with the requirements of the cinema and F&B managers
  • Seeing to the organisation and arrangement of your counter, implementing the rule of first in and first out to avoid wastage and expiration dates
  • Performing ad hoc duties as required by the operational needs of the cinema

Required Experience and Qualifications

  • High school education, preferably a graduate.
  • 2-3 years service experience in either retail, leisure or hospitality
  • Excellent English and Arabic written and spoken communication skills
  • Strong IT skills, with emphasis on Microsoft Office
  • Punctual, reliable and responsible, with a passion for excellence
  • Ability to handle pressure and prioritize tasks
  • Proactive, with experience in developing and coaching team members
  • Having general cinema knowledge and a huge enthusiasm for movies